We're Hiring!
Date Posted: Mar 04, 2019

Member Service Representative

At Raymore Credit Union, we think differently. As a financial co-operative, we're guided and inspired by principles that aim to advance the well-being of our members and communities. We're motivated to do more for them by deepening relationships and delivering a remarkable experience. But our focus isn't just on those who do business with us. We exist because of our members and our employees, who are also our members. We count on our exceptional employees to get us to where we need to be. We offer phenomenal benefits, life-work balance and endless opportunities for you to be engaged and inspired at work and in your community. As we undergo a positive transformation and work to build a stronger credit union, we need the talent to help get us there. You'll be instrumental in building strong communities. You'll share our core value of putting people before profits and be guided by our vision of building a better world for everyone, every day. Our work environment is collaborative, progressive and rewarding. You'll be part of a team who shares your commitment, energy and passion for delivering the most exceptional member experience. We can't wait for you to join the better banking movement.

The Position
We're looking for a Member Service Representative to join our team in early April! This position is an integral part of our Retail team, which consists of 10 teammates. Compensation for this position ranges from $40,511 - $47,660.

How you'll spend your time

  • Building relationships with members to understand their goals; while always being on the lookout for new opportunities or solutions to improve their financial well-being
  • Delivering exceptional member experience while thriving in a goal orientated environment
  • Actively helping members with their everyday banking needs
  • Providing cash management services, as well as demonstrating your knowledge of technology by educating members about online banking and our mobile services
  • On you... learning and spending time on personal development!

Who we're looking for
We are looking for you to be a part of our RCU team. Our winning team is like a healthy functioning family:

  • Responsible - strive to meet the family's values
  • Hardworking - no job is too big or too small - will sweat and pay attention to the small details
  • Self-sacrificing - willing to put others' needs ahead of their own, at times
  • Respectful - regardless of differences
  • Caring - do anything to help each other
  • Supporting - help others be their best
  • Trusting - you can count on me
  • Loyal - don't give up on family members
  • Communicating - clearly, honestly, and with positive intent

What you get in return

  • Life-work balance and rewards
  • Spectacular package of benefits that will be sure to knock your socks off
  • Personal development opportunities... an abundance of!
  • Meaningful work that really makes a difference in our members' lives
  • An organization that really treats you like family
  • A birthday cake on your birthday :)


Accept this challenge and your dry cleaner must suffer, because we wear jeans pretty much daily, except in the summer when corporate policy dictates shorts and flip flops. But wait; there is real work to be done!


Apply now or if you have questions, contact Ellen Phillips at ephillips@raymorecu.com. Be sure to get your application in as this opportunity closes on March 11, 2019.

Thank you to all individuals for their interest and applications.  Only those candidates chosen to proceed in our selection process will be contacted.



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